Privacy Policy

Introduction

At Conexo Insurance, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us when you request insurance quotes, purchase policies, file claims, or interact with our customer service. This may include your name, address, email address, phone number, date of birth, social security number, property information, and payment details.

We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, operating system, pages visited, and time spent on our site. This information helps us improve our services and provide you with a better user experience.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our insurance services, process your policy applications and claims, communicate with you about your coverage, send you important updates and notifications, and ensure the security and integrity of our services.

Your information may also be used for fraud prevention, regulatory compliance, and to personalize your experience with our services. We may analyze usage patterns and trends to enhance our website functionality and develop new features that better serve your needs.

Sharing Your Information

We may share your information with service providers who assist us in operating our business, such as underwriters, claims processors, payment processors, and technology vendors. These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

We may also disclose your information when required by law, to comply with legal processes, to protect our rights and property, or in connection with a business transaction such as a merger or acquisition. In such cases, we will ensure that your information continues to be protected in accordance with this Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure socket layer technology, restricted access to personal information, and regular security assessments of our systems and processes.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to maintain and improve our security practices to safeguard your data.

Your Privacy Rights

You have the right to access, correct, or delete your personal information that we hold. You may also request a copy of your data, object to certain processing activities, or withdraw your consent where we rely on consent as the legal basis for processing your information.

To exercise these rights or if you have questions about our privacy practices, please contact us at [email protected] or call +1 (606) 229-7416. We will respond to your request in accordance with applicable privacy laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and remember your preferences. Cookies are small data files stored on your device that help us improve your experience, analyze site usage, and deliver relevant content.

You can control cookies through your browser settings and choose to accept or reject cookies. However, disabling cookies may limit your ability to use certain features of our website. For more information about the cookies we use, please review our cookie preferences settings.

Children's Privacy

Our services are not directed to individuals under the age of eighteen, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Team at [email protected] or write to us at 3499 Blazer Pkwy, Lexington, KY 40509. You can also reach us by phone at +1 (606) 229-7416.